Travel Insurance
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Important Notice: Our travel insurance policies now provide cover for Cancellation as a result of a COVID-19 diagnosis, and Medical Expenses abroad as a result of a COVID-19 diagnosis provided you are not travelling to a Country where the Foreign, Commonwealth and Development Office have advised against 'all travel' or 'all but essential travel', subject to the policy terms, conditions and exclusions. All other claims relating to Coronavirus disease (COVID-19) or severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation or variation of these will be excluded. Please refer to the General Exclusions section of our policy wording for further information on cover for COVID-19.
Make a claim on your travel insurance

To make a claim, download and complete the relevant claims form below:

Once you have downloaded and completed the relevant claims form, please send it to:

Ireland Assist House
22-26 Prospect Hill
Republic of Ireland

Ensure that you send all the original documentation to support your claim with your completed form. Please note that photocopies cannot be accepted and can lead to a delay in the handling of your claim.

We will send an acknowledgment letter to you upon receipt of your completed claims form which will advise you of your unique claim reference number. Please make sure you quote this reference number in any future contact you have with us.

If you have any questions you can call a member of our claims team on 028 9044 5085 or you can also e-mail them on